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Description

Adoptio-odotus on omanlaisensa prosessi, jossa arvioiduksi tuleminen ja ennalta-arvaamattoman mittainen odotusaika kuormittavat hakijoita. Adoptiovanhemmuuteen kuuluu erityispiirteitä, joita muut perheet tai ammattilaisetkaan eivät välttämättä aina ymmärrä. Siksi adoptioon liittyvä vertaistoiminta on hyvin tärkeä voimavara. Sivuiltamme löydät: * sekä paikallisesti kokoontuvia vertaisryhmiä että verkkotapahtumia * tietoa ja työkaluja eri ammattilaisten kanssa toimimiseen * tutkittua tietoa * kohderyhmien kokemuksia ja tarinoita

How to use it

Fee details

Pääasiassa toiminta on maksutonta. Joihinkin tapahtumiin tai aktiviteetteihin osallistumisesta saatetaan periä omakustannushintaa.

Description

Adoptiomentori on koulutettu vapaaehtoinen, joka tarjoaa yksilöllistä vertaistukea adoptoidulle, adoptiovanhemmalle tai adoptio-odottajalle hänen elämäntilanteessaan. Adoptiomentorin kanssa voi käydä luottamuksellisia keskusteluja ja saada henkilökohtaisempaa vertaistukea kuin esimerkiksi paikallisessa ryhmässä tai verkkoyhteisössä. Asiantuntija etsii kullekin mentoria toivovalle mahdollisimmin sopivan koulutetun kokemusasiantuntijan. Asiantuntija tukee mentoriparin muodostumista ja toimintaa, mutta tapaamiset toteutuvat vertaisten kesken heidän itsensä sopimalla tavalla ja tiheydellä.

How to use it

Verkkosivuilla on hakulomake, jonka kautta voit kertoa tarkemmin tilanteestasi, johon toivot tukea. Asiantuntija etsii yhteydenottosi perusteella sinulle mahdollisimman sopivan adoptiomentorin.

Fee details

Riippuen mentoriparin toivomasta ohjelmasta ja tapaamismuodosta, tapaamisista saattaa muodostua kuluja.

Description

In the adult health clinic in HyMy Village, you will be met expertly and without haste by Metropolia UAS' public health nursing students. At the adult health clinic, we perform health checks and provide guidance by appointment. You will receive support and information for promoting your own health, well-being and functional ability. • We perform health checks and make personalized plans to support self-management of health • We map out lifestyle choices using various methods including discussions, health inquiries and measurements • We provide health guidance and counselling according to the client’s needs regarding e.g., physical exercise, mental well-being, nutrition, smoking and substance use, sleep, rest and recovery • We monitor the client’s health status and health promotion outcomes as agreed We perform e.g. the following examinations and procedures: Measurements of blood pressure, pulse and oxygen saturation, respiratory rate and visions tests Find more information about the service on our website.

How to use it

Individual appointments last 60 minutes and for your first appointment, you can book two appointments in a row. Appointments are available weekly during the academic terms. A reservation is required for the appointment. You can make a reservation either by calling our customer service or by booking the appointment yourself through our online booking system. You can also request non-urgent assistance via our chat service.

Conditions

To use the service, you must have a Finnish social security number and you must be over 18 years old.

Fee details

The appointment itself is free of charge. A small service fee is charged for some procedures. The amount of the service fee depends on the service used, and price information is available on the HyMy Village website. We only accept card payments.

Description

Our team of adult social work professionals is available to assist you when you face difficulties in your daily life or encounter various crises. We aim to understand your situation by conducting an assessment together with you, and provide the necessary assistance, support, guidance and advice. You may need advice or support, for example in matters pertaining to your livelihood and finances, functional capacity, well-being or relationships. Our services are tailored to your specific needs and are based on a comprehensive assessment and client plan prepared in collaboration with you. If needed, you will be assigned a designated responsible worker to support you throughout the duration of our services. If you already have a designated responsible worker, you can contact them either through Maisa or during their telephone hours. For those without a designated responsible worker, we provide phone services at the social work service point in your residential area Mon–Fri 8.15–16.00. These same telephone numbers also cater to authorities and other cooperation partners. We also provide services face-to-face at the social work service point in your residential area without an appointment Mon–Fri 10.00–14.00. Please note that you may have to wait for your turn depending on the number of visitors. Swedish-speaking adults over 30 years of age can access adult social work services at the Malmi service point.

Conditions

The customership is determined, based on the customer's home address. The service is only for citizens of Helsinki.

Description

Our team of social workers and instructors is here to support you in navigating daily life challenges and crisis situations. We offer guidance, advice and assistance tailored to your specific needs. Our services are based on a thorough assessment of your service requirements, and together we develop a client plan to address areas such as housing, education, employment, health and relationships. If needed, you will be assigned a designated responsible worker who will provide ongoing support and guidance. We also provide information about other services available for young people, and we collaborate with other actors as necessary, based on your needs and preferences. If you already have been assigned a designated responsible worker, you can contact them either through Maisa or during their telephone hours. For those without a designated responsible worker, we offer phone services at the social work service point of your residential area Mon–Fri 8.15–16.00. These same telephone numbers also cater to authorities and other cooperation partners. Additionally, you can visit the service point in your residential area (in the eastern area, the Myllypuro service point) without an appointment Mon–Fri 10.00–14.00. Please note that you may have to wait for your turn depending on the number of visitors. Swedish-speaking young people can access services at the Haaga service point.

Conditions

Young people The service is only for citizens of Helsinki.

Description

We provide social work services to both young adults aged 16–29 and working-age individuals over the age of 30 living in Helsinki.

Description

The House of Adventure is a centre focused on experiential adventure activities, located by the sea at Kallahti, Vuosaari. Adventure activities: kayaking, climbing, cycling, hiking and camps are organised for young people and youth groups from Helsinki, in collaboration with the youth themselves. The activities differ from free adventure in that they are always guided, goal-oriented and safe. The activities support the development of practical and social skills and the confidence to act in nature. The activities take place at the House of Adventure, in its surroundings and in other authentic natural environments. The activities at the House include pedagogical adventure–based group sessions for small groups during the day on 3–4 days a week. On two evenings a week, the centre hosts open small groups, for which participants need a free membership card from the youth services. Instructions for registering for groups and participating in events can be found on the House of Adventure website. The House of Adventure organises small group activities for young people and targeted group sessions for youth groups, such as lower secondary school classes, using adventure education methods. The House of Adventure also provides training, facilities and equipment for those running youth activities.

Description

Before placing an advertisement or notice for road users, you must read the regulations on roadside advertising. The placement of an advertisement might require notification and a permitting decision, compliance with Traficom’s regulations on roadside advertising and notices, requesting a statement and/or applying for a permit. Opasteapuri (sign assistant) will help you select the correct application type (only in Finnish). ### An advertisement placed in the local detailed plan area If the advertisement for road users is placed in a local detailed plan area, the municipality concerned is the competent licensing authority, but you always need to request for a statement from the Economic Development Centre on the location and appearance of the advertisement. ### ### An advertisement placed outside the local detailed plan area If the roadside advertisement is placed outside the local detailed plan area, you must notify the Economic Development Centre of the advertisement subject to the notification obligation as well as receive a permitting decision before placing the advertisement. The advertising structure should primarily be placed outside the road protection area. However, if you wish to place the advertising structure within the road protection area, you must consult the local Economic Development Centre as a neighbouring authority before submitting the advertising notification. Only after you have received a statement from the local Economic Development Centre may you submit the advertising notification, with the statement attached. ### An advertisement on a building or near it Outside the local detailed plan area, you can place an advertisement on a building or near it for on-site activities without the notification or permit procedure, but you must comply with chapter 4 of Traficom’s regulation on roadside advertising and notices. ### Temporary notifications for events A notice of a meeting, press conference, entertainment event, wedding or other similar event or a social, political or other ideological event can be placed on the roadside without the notification or permit procedure, but you must comply with chapter 3 of Traficom’s regulation on roadside advertising and notices. ### ### Temporary guidance sign The use of a temporary guidance sign applies to temporary sales activities, road churches, and very large public events. Such public events include, for example, the Jukola relay, large spiritual summer events, festivals, or housing fairs. A permit from the Economic Development Centre is required to place a temporary guidance sign (G42) for a commercial temporary event.

How to use it

### An advertisement placed outside the local detailed plan area Use the e-service. Signing into the service requires strong authentication. You will need either a bank ID, a mobile certificate or a certificate card. Each advertisement requires its own notification with the attachments listed below. * a map that shows the intended location, distance of the advertisement from the highway and its placement and orientation in relation to the highway * a picture or description of the characteristics of the advertisement (e.g. material, size, lighting, etc.) * account of the land owner’s or holder’s permission for placing the advertisement on their land * account of the route used for maintenance operations (on trunk roads, main roads and national roads, maintenance operations cannot be performed from the road). ### An advertisement placed in the local detailed plan area If you want to place an advertisement outside the highway traffic area in a planned area, please request a statement from the Economic Development Centre of Inner Finland regardless of the municipality in question. The statement can be requested by the municipality or by the person setting up the advertising device. Send a free-form statement request with its attachments to kirjaamo.sisa-suomi(at)elinvoimakeskus.fi. ### ### Attach the following information on the request for a statement: * a plan extract * a map that shows the intended location of the advertisement and its placement and orientation in relation to the highway and a picture or description of the characteristics of the advertisement (e.g. material, size, lighting, changing interval of advertisements etc.).

Conditions

You cannot place a roadside advertisement that is under the notification obligation before obtaining a permissive decision. If the guidance sign does not require a notification or a permit application, the instructions given in Traficom's regulation must still be followed.

Fee details

Check the Economic Development Centre website for current prices (Roadside advertising). Rejected registrations are also subject to a fee.

Description

Economic Development Centres provide municipalities and different partners with advice and guidance in matters related to immigration, integration and reception of refugees. The promotion of integration requires close cooperation between the different administrative branches and levels, as well as smooth regional cooperation between the different immigration operators. Advice and guidance support the development of good demographic relationships, as well as the promotion of ethnic equality and non-discrimination. Under the Act on the Promotion of Immigrant Integration, municipalities are tasked with the development, planning and monitoring of immigrant integration at the local level. In addition, each municipality shall ensure that the municipal services it offers also suit the needs of the local residents with immigrant or refugee background. The purpose of integration is to support the social inclusion of immigrants, so that the immigrants are provided with basic information about the Finnish society, working life and services aimed at promoting integration.

How to use it

The municipality or other operator shall contact the Economic Development Centre.

Description

Helsinki Employment Services provide advice on and support for employment relationships changes and dismissals to both employers and employees. Helsinki helps employees to be laid off or dismissed find new jobs or training opportunities in cooperation with employer representatives and employees or their representatives. Helsinki provides advice to employers in the event of operational restructuring. In most cases, operational restructuring means measures that affect personnel, such as shifting to part-time work, lay-offs or dismissals. Employers have certain obligations when it comes to making changes to employment relationships, which depend on their total number of employees and the number of employees to be dismissed or laid off. Employers are obligated to notify Helsinki Employment Services of any dismissals affecting ten or more employees. In such situations, the employer must also draw up an action plan to promote employment, which details how the jobseeking and training of the dismissed employees will be supported. Furthermore, the employer must provide information about extended transition security for those aged 55 or over.

Description

Museums and cultural centres have expert staff on hand to help and guide visitors. You can ask for advice about the facilities, exhibitions, events or other practical matters. Service coordinators and building managers are available during opening hours to ensure that your visit is pleasant and enjoyable.

Description

The ECCF disseminates information on consumer issues related to cross-border trade. The Centre gives advice on product ordering, payment and returns, and other transaction problem situations, when you buy products or order services outside Finland, in another EU Member State, Norway or Iceland. The ECCF focuses on individual consumer dispute cases with an aim to reach a decent compromise. The ECCF is part of the Finnish Competition and Consumer Authority, and it provides services to consumers free of charge. In Finland, the Centre's operations are financed by the State of Finland and the European Commission.

How to use it

* In a problem situation, first file a written complaint with the vendor company (e.g. by email). * If necessary, use the complaint templates translated into English available on the European Consumer Centre Finland website. * You can also ask for assistance from the Centre either electronically or by telephone. * If you have a claim against a vendor operating in another EU Member State, the best way of getting your claim processed is by filling in an online form at. If your complaint concerns a Finnish company or a company operating in a country outside the EU area (such as Switzerland, China, Thailand or the U.S.), please contact the Consumer Advisory Services of the Finnish Competition and Consumer Authority.

Conditions

The European Consumer Centre Finland can only assist in problem situations, where the purchases or orders have been made outside Finland, in another EU Member State, Norway or Iceland.

Description

A Product Contact Point provides companies and other economic operators with information on the product regulations applied in another member state of the European Economic Area. The service lowers a company’s threshold to initiate operations in the market of another member state, and enables the company to avoid the negative impacts of legislative differences. The Product Contact Point provides you with information on the product regulations established for a certain product in a specific member state. The Product Contact Point offers information on regulations restricting or banning the market access of a product that is lawfully marketed in another member state. These regulations are exceptions to the principle of mutual recognition, according to which products marketed lawfully in one member state shall also gain access to the markets of other member states. The national product regulations of a member state can cover: - the qualities required of a product, such as * the level of quality * performance * safety * measurements - requirements set for a product, concerning issues such as * the trade name * terminology and symbols * testing and test procedures * packages and labelling - requirements established to protect consumers or the environment that affect the lifecycle of the product after placing it on the market (such as use, recycling, reuse or disposal), if these requirements may have a significant impact on the product’s * assembly * nature or * marketing. The Product Contact Points provide information upon request on, for example: * the product regulations applied in a member state to a specific product type * whether or not the member state requires a prior authorisation for a product * the principle of mutual recognition * the contact information of a member state’s competent authorities * the legal remedies available in a member state for disputes between competent authorities and enterprises. If a company needs information of the valid product regulations of a member state other than Finland, the company shall contact the Product Contact Point of said member state. The Product Contact Point offers advice free of charge. The Product Contact Point will reply to questions within 15 days of receiving the request for information. The Product Contact Point does not participate in the investigation of actual cases.

How to use it

1. Choose the member state of whose product regulations you need more information. 2. Find the contact information of said member state’s Product Contact Point from the website added as the service channel. 3. Submit a request for information to the appropriate Product Contact Point.

Conditions

The service is available to companies based in the EU member states or in Norway, Iceland and Liechtenstein.

Description

The national Enterprise Finland Advisory Service offers user-friendly and quickly accessible guidance for entrepreneurs and employers, free of charge. The service can be contacted by telephone, via chat or using the online service request. The Enterprise Finland Advisory Service advises entrepreneurs and employers on how to use Job Market Finland and its online services. You can ask for advice on the following matters: * submitting a job advertisement * applying for a pay subsidy and its payment * applying for start-up assistance and its payment * using a business plan and other entrepreneurial tools

How to use it

Contact Enterprise Finland Advisory Service by phone (+358 295 020 500), via chat or using the online service request.

Description

The Job Market Finland's E-services advice service offers easy and quick advice on using Job Market Finland and e-services via phone and chat.

How to use it

Contact the advisory service if you need help with using Job Market Finland.

Description

You can turn to special services for immigrants when you need counselling and support on matters related to integration, immigration and assistance available for undocumented individuals. Whether you require advice or guidance, we are here to assist anyone in need. You can reach us via phone or visit us in person at our Kalasatama location. If necessary, we can arrange for an interpreter to ensure effective communication. You can ask us about: · Health and social services · Assistance for victims of human trafficking

Description

The Advisory service on Suomi.fi services for citizens helps you use Suomi.fi services. The service provides support and advice on using for example Suomi.fi e-Authorizations, Suomi.fi Messages, Suomi.fi Identification and other Suomi.fi services. The previous Public Service Info was ended on January 1, 2026. General advice on public services is no longer included in the service.

How to use it

You can contact Advisory service on Suomi.fi services via telephone, online chat or SMS.

Description

We offer counselling to food industry businesses and residents in matters related to food business and food safety. Other authorities can also contact our advisory service. You can contact us, for example, when: – you need advice on food hygiene or food premises – you are planning to start a food business and need advice or an opinion on the suitability of the premises – you need help with submitting notifications regarding food business activities – you suspect food poisoning – you want to report an issue with a food product, restaurant, shop or some other food premises - if you suspect fraud or abuse in food operations

Description

Reach us by email and telephone. You can also book an online appointment by email. We speak Finnish and English.