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Services, their organisations and the ways to reach them, from Suomi.fi PTV. Open a service’s connections to see who publishes it and which contact options belong to it.

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Administrative complaint against the Finnish Immigration Service

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Administrative complaint against the Finnish Immigration Service about public officials’ unlawful actions or failure to comply with their duties.

Published by: Finnish Immigration Service · Government organisation

Description language: English

Coverage: All Finland

About this service

Description

You can lodge an administrative complaint against the Finnish Immigration Service using this form if you suspect that a public official at the Finnish Immigration Service has acted unlawfully or has failed to comply with his or her obligations. You can also lodge a complaint against the Finnish Immigration Service using this form about the operations of a reception centre. You can lodge a complaint against the Finnish Immigration Service regarding only the operations of the Finnish Immigration Service or a reception centre.

Where and how to get help

Lodging an administrative complaint with the Finnish Immigration Service · Form

You can lodge an administrative complaint with the Finnish Immigration Service using this form.

Description: English · Service languages: Swedish, English, Finnish

Check the official service page for current hours, exceptions, identification requirements and further contact details.

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Alien's passport

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A travel document for a foreign national who does not have a passport issued by the authority of his or her home country.

Published by: Finnish Immigration Service · Government organisation

Description language: English

Coverage: All Finland

About this service

Description

Apply for an alien's passport personally at a service point of the Finnish Immigration Service. You will be issued an alien's passport if you have been granted a residence permit in Finland on the basis of subsidiary protection or you have a residence permit on the basis of temporary protection but you do not have a valid travel document. You can also be issued an alien's passport at the discretion of the Finnish Immigration Service if you cannot be issued a passport by the authority of your home country or if you are stateless. Please note that an alien's passport is not an official identity document but it is issued for travelling.

Showing up to five channels per service. Additional channels are available on the official service pages.

Capture started 2026-10-10T21:11:51.293Z · Published 2026-10-11T12:19:37.711Z . Directory information can change; this is not a measure of service capacity or an endorsement.

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Citizenship application for a child

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A citizenship application for when a person who has custody of the child or a guardian wishes to apply for citizenship for the child in his/her care.

Published by: Finnish Immigration Service · Government organisation

Description language: English

Coverage: All Finland

About this service

Description

Use this application to apply for Finnish citizenship for your child if you or no other adults are applying for citizenship at the same time with the child. You can submit an application for Finnish citizenship for a child who is applying alone if: * you are a Finnish citizen and have custody of the child; or * you are the child's guardian; or * you are a foreign national who has custody of the child and there is a weighty reason related to the best interest of the child for applying for citizenship for him or her alone.

How to use it

### 1. Make sure the child meets the following requirements: The child’s identity has been reliably established * A child’s identity can be established by showing us reliable documents (such as a passport or another identity document) or by giving us reliable information about at least the child’s name, date of birth, citizenship and family ties. * When we are determining your child’s identity, we will also take into account any information you have given us earlier about his or her identity. ### Children aged 14 or younger: * The child must be living legally in Finland when the application is decided. Legal residence in Finland means that the child has a valid residence permit or some other right of residence in Finland. * The child does not need to attach a certificate of sufficient language skills. ### Children aged 15 to 17: Children aged 15 to 17 must meet the following requirements: * The child must have sufficient language skills. * The child lives in Finland and has lived in Finland for a sufficient period of time. * The child has the language skills required for applying for Finnish citizenship. * The child has not committed crimes. ### 2. Make sure you have all the attachments needed. This will speed up the processing of the application. ### ### 3. Fill in the application and add your documents. ### ### 4. Pay for the application. ### ### 5. Bring the child with you to the appointment for proving his or her identity. ### ### 6. Wait for the decision, the Finnish Immigration Service will contact you if necessary.

Where and how to get help

Service point of the Finnish Immigration Service (Rovaniemi) · Visit in person

At the Finnish Immigration Service's service points you can prove your identity for an application submitted online or submit a paper application for

Description: English · Service languages: Swedish, English, Finnish

Visit address: Ruokasenkatu 2 96200

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Check the official service page for current hours, exceptions, identification requirements and further contact details.

Service point of the Finnish Immigration Service (Lahti) · Visit in person

At the Finnish Immigration Service's service points you can prove your identity for an application submitted online or submit a paper application for

Description: English · Service languages: Swedish, English, Finnish

Visit address: Kirkkokatu 12 15140

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Check the official service page for current hours, exceptions, identification requirements and further contact details.

Online service Enter Finland · Online service

The e-service Enter Finland of the Finnish Immigration Service

Description: English · Service languages: Swedish, English, Finnish

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Check the official service page for current hours, exceptions, identification requirements and further contact details.

Service point of the Finnish Immigration Service (Oulu) · Visit in person

At the Finnish Immigration Service's service points you can prove your identity for an application submitted online or submit a paper application for

Description: English · Service languages: Swedish, English, Finnish

Visit address: Albertinkatu 4 90100

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Check the official service page for current hours, exceptions, identification requirements and further contact details.

Customer information on citizenship matters · TelephoneService

Customer information specialising in citizenship matters.

Description: English · Service languages: Swedish, English, Finnish

Phone: 358 295790604 · Charged

Check the official service page for current hours, exceptions, identification requirements and further contact details.

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Find help across Finland.

More from Finnish Immigration Service

Administrative complaint against the Finnish Immigration Service

Description

Where and how to get help

Alien's passport

Description

Find help across Finland.

More from Finnish Immigration Service

Administrative complaint against the Finnish Immigration Service

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Where and how to get help

Alien's passport

Description

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Where and how to get help

Application for a child’s release from Finnish citizenship

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Application for a long-term resident’s EU residence permit for third-country nationals

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Application for an extended permit on the basis of an established relationship

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Application for an extended permit on the basis of domestic violence

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Application for release from Finnish citizenship

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Application for right of permanent residence for British citizens

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Application for students and researchers: residence permit to look for work or to start a business

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Assisted voluntary return

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Certificate for seasonal work

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Changing status of right of permanent residence for British citizen

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Citizenship application for a child

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Citizenship application for adults

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Citizenship declaration for a Nordic citizen

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Citizenship declaration for a child born abroad whose parent is a Finnish citizen

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Citizenship declaration for a former Finnish citizen

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Citizenship declaration for a young person with long-term residence in Finland

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Citizenship declaration for an adopted child

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Citizenship declaration for an adult whose parent is a Finnish citizen

Description

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