Complaint of a veterinarian’s activities
Показать связи →Complaining of a veterinarian’s wrongful conduct or notifying of suspected veterinary malpractice.
Издатель: Finnish Food Authority · Государственная организация
Язык описания: Английский
Охват: Вся Финляндия
Об услуге
Описание
You can file a complaint to the Finnish Food Authority if you suspect a veterinarian has committed a mistake or act of negligence in an animal’s care, or other wrongful conduct as a professional veterinarian. The activities of exercising a profession refer to the actions taken by a veterinarian that either require competence in veterinary medicine or knowledge of the release of information and secrecy obligations in accordance with legislation on exercising a profession. If the Finnish Food Authority considers that an animal has been treated wrongfully, the sanction may be for example a reprimand, notice or warning. The Finnish Food Authority may also decide to not investigate a complaint if the same matter is being processed by another authority, or if, based on the content of the complaint, it is obvious that it would not lead to action. In addition to complaints of veterinary malpractices, you can institute a complaint of an official veterinarian’s activities (so called administrative complaint). As an administrative complaint, you can initiate an investigation whether the official veterinarian has acted legally in the matter or if they have clearly exceeded their scope of discretion.
Как пользоваться
You can complain of a veterinarian’s activities if you are the owner or possessor of the animal. However, the complaint can be submitted by any third party as well. Do not submit a complaint of the same matter to several authorities. A matter concerning suspected veterinary malpractice can also be instituted through the Assessment Board for Damages in Veterinary Practice or the Consumer Disputes Board. For the sake of clarifying the matter, we recommend that you submit the complaint as soon as possible after the matter in question has occurred. The Finnish Food Authority will not investigate a matter that happened over two years ago, unless there is a special reason to do so. If you want to initiate a complaint of a veterinarian’s actions to the Finnish Food Authority, please fill in the enclosed form and send it to the Finnish Food Authority. If the complaint concerns suspected veterinary malpractice in an animal’s treatment, please attach the patient documents and patient discharge instructions to the form. Please also include the possible patient documents concerning the animal’s follow-up treatment, which was given after the treatment that is the topic of the complaint. In case the animal has died during the treatment, or soon after it, the Finnish Food Authority recommends a pathological autopsy to find out the cause of death. In that case, also include the autopsy report to your complaint.